HOLLY 14” 5*5 HD LACE ASYMMETRICAL CUT CURLY WAVE BOB

All the hair extensions we carry are 100% raw Cambodian virgin hair.  Our hair has been washed and carefully checked for quality control before shipping. How you care for your raw hair extensions determines longevity. Please take a moment to review our maintenance Guide.

At Her Glam Wig Co., we are committed to delivering high-quality wigs and ensuring a seamless shopping experience. To prevent misunderstandings, please review our policies below before making a purchase.

By purchasing from Her Glam Wig Co., you agree to: 
Our wigs are custom-made and/or pre-styled, so please ensure the wig specifications (length, density, lace type) match your expectations before checkout.

Understand Processing & Shipping Timeframes: 
Preorders: Processing time is 14-21 business days while
Custom Wigs Processing Time is 30-45 business days before shipping. All custom wig orders will require  order verification form compliance. These wigs will be shipped after the order processing period, all orders for these units are final sale and cancellations are not permitted.

Shipping Delays: Once shipped, we are not responsible for carrier delays

EXPRESS SHIPMENTS: For all express shipments, please be aware that these orders must undergo our standard processing time before they are shipped. Choosing an express shipment option accelerates the delivery method once the order is dispatched, but it does not affect the processing period. Use Correct Billing & Shipping Information: We are not responsible for incorrect shipping addresses entered at checkout. Orders cannot be modified after purchase.

Please be advised of the following:

- Custom wigs and custom colors are made to order. Once submitted, orders cannot be changed.
- The  color wigs listed on website will be matched as closely as possible to the photo. While we strive to achieve the best match, we cannot guarantee an exact replication of the color shown in the photo or description.

- Our kinky curly hair ranges from 3b to 4b on the texture scale. the variation in texture is a result of the inherent nature of our raw hair material. we can’t guarantee identical texture matched.

Weekends and Holidays:  

Please be aware that we do not process orders on weekends or holidays.

Review our full Shipping & returns Policy for comprehensive information about our shipping and refund policies. We encourage you to review this policy thoroughly before making a purchase, as your purchase acknowledges and agrees to the outlined policy.

For any questions or further clarification regarding our policy, please feel free to contact our customer support team. We are dedicated to ensuring a positive experience with our company.

Refund Eligibility Criteria:                                 
For a refund to be processed, the item must meet the following criteria:

The item must be unused.

It must be in the same condition as when received.

The original packaging must be intact.

In the case of curly hair, it should not have been picked through if a return is planned.

Please take a moment to review our Refund & Exchange Policy for a clear understanding of our guidelines.

At Her Glam Wig Co., we are committed to delivering high-quality wigs and ensuring a seamless shopping experience. By accessing or purchasing from our website, you agree to the following terms and conditions. Please review them below before making a purchase.

By purchasing from Her Glam Wig Co., you agree to:
✅ Review Product Details Carefully: All sales are final. Our wigs are custom-made and/or pre-styled, so please ensure the wig specifications (length, density, lace type) match your expectations before checkout.
✅ Understand Processing & Shipping Timeframes: 
Preorders: Processing time is 14-21 business days while 
Custom wigs: Processing time is 30-45 business days before shipping.
Shipping Delays: Once shipped, we are not responsible for carrier delays.
✅ Use Correct Billing & Shipping Information: We are not responsible for incorrect shipping addresses entered at checkout. Orders cannot be modified after purchase.
✅ Check Our Refund & Exchange Policy: Due to the nature of our products, we do not accept returns or exchanges unless an item arrives damaged or defective. Refunds are only provided if we determine an error on our part.
✅ Contact Us First Before Filing a Chargeback: If you experience an issue, please email us at herglamwigco@gmail.com within 48 hours of delivery. Chargebacks filed without prior communication may result in being banned from future purchases.
✅ Digital Agreement: By purchasing from Her Glam Wig Co., you acknowledge that you read, understand, and agree to this chargeback policy.

 Chargeback Fraud & Legal Action
 Filing a false chargeback is illegal. If a chargeback is initiated for a legitimate order:
We will submit all order records, tracking confirmations, and communication logs as evidence to your bank.
Fraudulent chargebacks may result in legal action and being reported to chargeback databases, which could impact your ability to make future purchases online.

Need Help? Contact Us First!
We are happy to assist with any concerns. Please contact us before opening a dispute so we can resolve any issues promptly.

Please take a moment to review our TERMS & CONDITION AGREEMENT for a clear understanding of our guidelines.