SHIPPING & PROCESSING:
Custom Wigs, Capsule Collection, and Pre-Orders are all FINAL SALE
Order processing for custom wigs and pre-order units requires 30 up to 45 business days. These wigs will be shipped after the order processing period, all orders for these units are final, and cancellations are not permitted. review our guideline for comprehensive information about our shipping and refund policies. We encourage you to review this policy thoroughly before making a purchase, as your purchase acknowledges and agrees to the outlined policy.
Weekends and Holidays:
Please be aware that we do not process orders on weekends or holidays.
For any questions or further clarification regarding our policy, please feel free to contact our customer support team. We are dedicated to ensuring a positive experience with our company.